Capabilities · AI & automation

AI agents and back-office process automation

We deploy AI iteratively: short cycles, user feedback, and clear boundaries—human-in-the-loop, audit logs, and integration with your systems, without operational chaos.

AI agents

Automation examples

Document classification and extraction, internal assistants, back-office task orchestration, email correspondence automation (triaging, templates, escalations),…

Governance and Agile

Data security, model policies, and response quality monitoring. Every agent begins with proof-of-value in sprints; after each iteration we assess effectiveness together and refine rules, acceptance thresholds, and escalation paths.

Communication channels

Email (Microsoft 365, Google Workspace, SMTP/API), WhatsApp, and webhooks to ticketing—one decision process, consistent logs, retention aligned with policy, and the ability for a human to take over the conversation at any time.

Related areas

You have a specific topic — we will tailor technology, scope and the next Agile iterations. Contact: info@tensorfrog.it

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