Needs analysis
Pricing model
This is the first paid stage. Time and materials with an hour cap, or a fixed workshop package — you approve the amount before we start. Workshop-scope changes are priced before we do them.
Deliverables / sign-off
Includes workshops, a process map, priorities, risks and a view on whether the solution makes business sense. You receive a recommendation: build, integrate, automate or reuse an existing tool; the scope of the first useful go-live; and an indicative cost to reach the goal and to run it later. Typical time: 2–4 weeks. Your side: 2–4 workshops and access to people who know the process. We hand these materials to you — with no obligation to continue.
Decision gate: The price applies after you accept the analysis quote. After sign-off you decide whether we quote the first build stage.
Stage quote acceptance
Pricing model
This is not a separate paid analysis. It is approval of a prepared quote: one amount for a clearly described scope (what is in, what is out, when the stage is done).
Deliverables / sign-off
You receive the stage specification, a progress-presentation plan, acceptance criteria and a schedule. Build starts only after you accept this quote.
Decision gate: Work starts after you accept scope and price. Changes after start get a short separate quote before we include them.
Stage build
Pricing model
A fixed fee for the agreed stage. Work outside scope is not added “along the way” — we price it separately and wait for approval.
Deliverables / sign-off
Includes the build and tests during the work. You receive working functionality, a presentation, a decision log and an updated plan for the next quote. After the engagement ends, the stage code, documentation and acceptance notes stay with you.
Decision gate: Price approved before build starts. After sign-off you decide: next stage, adjustment, or pause.
Production go-live
Pricing model
A separate quote: migrations, training, monitoring and support for the production switch. Go-live cost is kept apart from feature build.
Deliverables / sign-off
Includes tests before launch and an extra check just after start. We hand over a go-live plan, an operations guide, a security checklist and an agreed stabilisation window.
Decision gate: End users go live after you accept readiness. Changes in the go-live window need a separate cost approval.
Maintenance and evolution
Pricing model
A monthly service fee (fixes, agreed response) or a quote for the next stage. A larger feature has its own fixed-price offer.
Deliverables / sign-off
Ongoing support with priorities agreed with you. After the service contract ends, the system, documentation and decision history stay with you — no penalty for an unused “mega-contract”.
Decision gate: You approve the retainer or next-stage amount before start. Periodic contract review: scale up or down.
What needs analysis is for
After this stage you decide on materials, not a promise. Typical time: 2–4 weeks. Your side: 2–4 workshops and access to people who know the process.
- A view on whether the solution makes business sense.
- A recommendation: build, integrate, automate or reuse an existing tool.
- The scope of the first useful go-live.
- An indicative cost to reach the goal and to run it later.
Costs we include in the plan
A stage quote is our fee for the agreed scope. Some costs sit with external vendors — we name them in the plan before work starts.
- Analysis and build — TensorFrog fee.
- Migration and go-live — TensorFrog fee, if they are in the agreed stage.
- Infrastructure and licences — usually with the cloud, software or hosting vendor.
- External APIs or AI models — billed by the vendor on usage.
- Maintenance and evolution — a retainer or a separate next-stage quote (TensorFrog); infrastructure and API costs stay with the vendors.
Revisions, new features and sign-off
Revisions that bring the result to the agreed criteria are part of the stage. New features and changes to an accepted scope need a separate quote — before we include them.
- Stage sign-off is made by the decision-maker you name.
- A delayed reply moves the schedule by the waiting time.
- After sign-off you decide: next stage, a fix within the criteria, or a pause.
